“We” “Us” or “Provider” or “Infiltration ops ” or “Infiltration Airsoft” or “Infil ops”.
“You” “Your” “Client” “Customer” or “player” Each person or entity who signs up for our service/products/events or is a designate of any one who applies our service.
This page (together with the documents referred to on it) defines the terms and conditions on which we enable you to make an online booking for a place on any of our events and games.
Please read these terms and conditions carefully before booking any of our events. You should understand that by booking any of our events, you agree to be bound by these terms and conditions.
Please understand that if you refuse to accept these terms and conditions, you will not be able to book any of our events.
PRICE AND PAYMENT
All prices shown on our website are fixed and amount payable shown. No extra costs for the event are due unless otherwise stated. A £5.00 fee will be payable for the member pack (also referred to as members pack) if you have not attended an Infiltration Airsoft event previously. This covers the cost of any products required to play our unique games and without this you will not be able to play.
FUTURE GAMES AND MEMBERS PACK
If you already have a member pack obtained from a previous games, you will not be required to purchase another. If however, you require a replacement wristband there will be an additional fee incurred.
LOST OR DAMAGED WRISTBANDS
Lost or user damaged wristbands that are provided as part of the member pack will be chargeable at standard rate (£5.00 per wristband). Any items which develop a fault within 2 games (including the 2nd game) will be replaced free of charge as long as the damage is not deemed deliberate action from user, such as tampering.
DEPOSITS AND CANCELLATIONS
Deposits will be payable upon booking in order to secure your place. This deposit is non-refundable, therefore once you are booked in cannot claim back the deposit amount. Under some circumstances, we will accept a transfer of your booking to another player, however we will require written confirmation from the member making the original booking detailing the person they are transferring to (full name and email address). Any transfers must be emailed to us and completed at least 14 days before the event you are booked to attend.
We will not be able to accept any additional bookings or walk-on players on the day. Remaining funds will be due on the day in cash only. If you require to pay full via PayPal or other payments this will need to be arranged at least 14 days before the operation. Payment of the additional balance via PayPal may incur a 4% charge to cover processing fees.
CONFIRMATION OF BOOKING
All bookings can be verified by logging into your account on www.infiltrationops.com. Once logged into your account, clicking on the “Payment” button for each event will show the deposit paid and date paid along with any remaining balance.
REGISTRATION AND DATA
Any data gathered by Infiltration Airsoft or any of its subsidiaries will not be sold or used for any reason other than game planning and future game registration. We reserve the right to notify you before future games, but for full contact and updates please follow our Facebook page in the bottom right of the website.
PHOTOS AND VIDEOS
Throughout any event we will be recording video and taking photos this will be distributed online for the use of marketing and promotion of Infiltration Airsoft. By attending our games you claim no rights to any pictures of video taken by us or appointed media producers.
Infiltration Airsoft accepts no responsibility for any damage caused to either equipment or players. Our sites and games may incur trip hazards, falls and pyrotechnics in use during the game.
A full briefing will be given before any games, including particular rules per site. Anyone deemed to be breaking these rules or damaging site property will be asked to leave the even and may not return to any future – you will not be entitled to receive a refund.